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Elizabeth

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Activity overview

Latest activity by Elizabeth
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    Elizabeth commented,

    Official comment

    Dear Douglas, Thank you for your comment and sorry for the inconvenience with your iON Wireless Duo Stand. The 'Made For Google' certification only applies to the Dark Grey version (CHWRIO107GL); t...

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    Elizabeth commented,

    Official comment

    Thank you for your comment and sorry for the inconvenience with your  mount. You can try sliding a credit card, floss or a putty knife in-between to separate them. If they are melded together, it m...

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    Elizabeth commented,

    Official comment

    Hello, Thank you for your comment. I'm sorry to advise that we do not sell the base attachments separately. Please contact customer service directly at cs@iottie.com for further assistance. Best Re...

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    Elizabeth commented,

    Official comment

    Dear Chakravarthy, Thank you for your comment, and sorry for the inconvenience with your mount. The charging coil is placed slightly higher in the iPhone 12 Pro Max, so it's likely that it's not ma...

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    Elizabeth commented,

    Official comment

    Thank you for your comment and sorry for the inconvenience with your mount. If you have a Black/Matte phone case, the auto sense feature will not detect the phone, so you will need to put your phon...

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    Elizabeth commented,

    It's my pleasure and thank you for your response.  If you ever have any other questions or concerns in future, please do not hesitate to reach out to us at cs@iottie.com Have a great weekend.  Best...

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    Elizabeth commented,

    Official comment

    Thank you for your comment! There is no need to register your iOttie Mount.  If you ever have any warranty related issues, please complete our warranty request form at the link below. www.iottie.co...

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    Elizabeth commented,

    Official comment

    Dear David, Thank you for your comment and sorry for the inconvenience with your mount. It was a pleasure speaking with you today and I'm glad that we were able resolve your issue.  As discussed, t...

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    Elizabeth commented,

    Official comment

    Dear Narendranath, Thank you for your comment and sorry for the inconvenience with your Aivo Connect Mount. Please follow the steps below to resolve this issue.  Connect power cord to back of Aivo...

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    Elizabeth commented,

    Official comment

    Dear T Wong, Thank you for your comment and sorry for the inconvenience with your power adapter. If not already, please contact us directly at cs@iottie.com so that we can provide you with a replac...