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Brittany P.

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Activity overview

Latest activity by Brittany P.
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    Brittany P. commented,

    Hi Everyone, I do apologize for the confusion. In order to remove the dashboard pad itself, you need to make sure you do step 2 & 3 of what was provided above.  Pull the tab on the dashboard u...

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    Brittany P. commented,

    Official comment

    Hi Careypile, Thank you for reaching out to us! We are sorry for the inconvenience that you are experiencing and would be more than happy to send you a replacement. In order to obtain a replacement...

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    Brittany P. commented,

    Official comment

    Hi Andres, Please reach out to us using This Form.  We can assist you with your inquiry from there! Best, Brittany P. iOttie, Inc. 

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    Brittany P. commented,

    Official comment

    Thank you for contacting us.The first few times it may be hard to remove from the spot you placed it in. I would suggest the following: Pull up the lever Pull the tab on the suction up to allow ai...

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    Brittany P. commented,

    Official comment

    Thank you for reaching out to us! We are sorry for the inconvenience that you are experiencing and would be more than happy to send you a replacement. In order to obtain a replacement, we ask that ...

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    Brittany P. commented,

    Hi! These are not available for sale. Please reach out to us following this link so we may assist you further. Thanks! Best, Brittany 

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    Brittany P. commented,

    Hi David, Which specific Mophie case do you have? If it is no thicker than 3/4inches than it should work just fine. Let me know! Best, Brittany 

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    Brittany P. commented,

    Official comment

    Hi! Sounds like its defective. Please reach out to us following this link so we can replace it! Thanks. Best, Brittany 

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    Brittany P. commented,

    Official comment

    Hi! As Google has stated, they only allow for devices that are certified within the "Made for Google" program to fast charge their Google Pixel 3 & Pixel 3 XL. We had created our prod...

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    Brittany P. commented,

    Official comment

    Hi! Thanks for commenting! Our mounts do not have the ability to remove the gel pad on the bottom of the base of the car mount. In this case, we would suggest replacing the entire base out.  Please...