Wireless One Touch 4

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2 comments

  • Official comment
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    Elizabeth

    Hi David,

    Thank you for your comment and sorry for the inconvenience with your mount. It sounds like there may be an issue with the sweet spot connection due to the location of the charging coil. 

    Ensure that the bottom feet (on the Mount Cradle) are pulled down, because when the feet are extended the phone sits lower and closer to the charging coil/sweet spot.

    If this does not help, please contact us at cs@iottie.com so that we can assist you further.

    Best Regards,

    Elizabeth 

     

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    David Rogerson

    see question above!!!!!!

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