Brittany P. July 30, 2018 16:26 Updated Please follow this link to fill out a request for a return/ refund unit. An agent will respond within 24-48 hours (excluding holidays or weekends) Thank you! Related articles Warranty/ Replacement Request How to Reach us / Hours of Live Agents How do I get a replacement unit? Will the Easy One Touch 4 Series hold the iPhone 5S? What is iOttie's Warranty Policy? Comments 0 comments Article is closed for comments.