Brittany P. July 11, 2018 16:23 You will be sent an email from firstname.lastname@example.org with your tracking number for your replacement unit! Related articles Can I obtain a refund or replacement if I purchased from a Third Party Site? Do I need to register a product under warranty? I just placed my order, when will it ship out? How long is iOtties Warranty Policy? How does iOttie handle returns? Comments 0 comments Article is closed for comments.