The fastest way to obtain a replacement unit is to send us an email to firstname.lastname@example.org. Please confirm your shipping address, give a brief explanation of what happened, include the invoice or take a picture of the unit. Once received you will get an automatic response. Please, ignore this email. An agent should respond within 1-2 business days.
- Is there a way that I purchase parts for my product separately instead of buying a brand new unit?
- Warranty/ Replacement Request
- The tightening nut/ screw has broke on my mount. What do I do?
- Do I need to register a product under warranty?
- Can I obtain a refund or replacement if I purchased from a Third Party Site?